Trezor ® Bridge — Connect your hardware wallet securely
Guide: install, update and troubleshoot Bridge, logins, 2FA reset, and common connection errors. Official resources included.
What is Trezor ® Bridge?
Trezor ® Bridge is a small background application that allows your desktop browser and operating system to securely communicate with a Trezor ® hardware wallet. It replaces legacy browser plugins and provides a local, encrypted channel so the Trezor ® device can prompt for PINs, confirmations, and sign transactions while keeping private keys offline.
Where to download
Always download Bridge from official pages to avoid tampered installers:
- Trezor ® official homepage
- Trezor ® Start — setup & downloads
- Trezor ® Help Center / Support
- Direct Bridge page: trezor.io/bridge (official installer & release notes)
Trezor ® Login, Exchange & App basics
To access your accounts via a web interface or exchange integrations you’ll normally use Trezor ® Suite (desktop/web) or a 3rd-party exchange that supports hardware wallets. When the Trezor ® Bridge is installed and running, the website will detect your device and prompt you to unlock it. For direct Suite downloads and login help, visit the Trezor ® Start page.
Troubleshooting common connection & login issues
- Bridge not installed or outdated: reinstall the latest Bridge from the official page and restart your browser and OS.
- Browser blocking connection: allow Bridge in firewall/antivirus settings; close browser extensions that may intercept USB.
- Device not detected: try a different USB cable or port; check the Trezor ® screen for messages; avoid USB hubs when possible.
- Error connecting / Trezor App not working: restart Bridge service, run as administrator (Windows) or reinstall (macOS/Linux) and review logs in the Help Center.
- Trezor ® login not working / Unable to login: ensure firmware is up to date and confirm the device PIN. Never share your recovery seed.
Account Recovery & 2FA reset
If you cannot access your account, account recovery uses your 24/12-word recovery seed — not Bridge. If you have enabled 2FA with a service, reach out to that service's support for 2FA reset steps. Trezor ® itself does not store your seed or act as a 2FA provider. See Trezor ® Help Center for recovery guidance.
Common errors: "decline", "can't verify", or "error connecting"
Messages like decline or can't verify usually mean a mismatch between the transaction data shown on the host and the device screen, or user denial of the action. Always verify addresses and amounts on the Trezor ® device display — if in doubt, cancel and investigate.
FAQ — quick answers
- 1. How do I install Trezor ® Bridge?
- Download the latest installer from trezor.io/bridge, run it, then restart your browser. Use official links only.
- 2. Bridge installed but device not detected — what now?
- Try a different USB cable/port, reboot, and check firewall/antivirus rules. Reinstall Bridge if necessary.
- 3. I can't login to my wallet — is Bridge responsible?
- Bridge facilitates the connection but login failures are often due to incorrect PIN, outdated firmware, or browser blocks. Follow the Help Center steps at trezor.io/support.
- 4. Can Bridge access my recovery seed?
- No. Bridge only facilitates communication between host and device; your recovery seed never leaves the device. Keep it offline and secret.
- 5. What if I see "error decline" on the device?
- This indicates you or the device rejected the action. Review the transaction details on the device screen before approving.
- 6. Where can I get more help?
- Visit the official Trezor ® Help Center or contact support via the official site links.
Need step-by-step visuals or a Suite walkthrough? Start at trezor.io/start for official guides.